DUX® has been producing beds for more than 90 years. We design and manufacture our own spring systems out of specially milled high quality Swedish steel. DUX gives the original purchaser of a DUX Bed a limited 20-year warranty for its spring system.
This 20-year warranty covers springs that might break under normal wear and tear. If such a defect appears during the first 5 years after purchase, we will, at our option, either repair or replace the bed with no charge to you. If such a defect appears during the remaining 15 years of this limited warranty, we will, at our option, either repair or replace the bed at a handling cost to you, or replace the bed at a pro-rated charge to you. The pro-rated charge will be based on the percentage of the current cost that corresponds to the portion of the 20-year period that you have owned the bed.
This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
All warranty claims should be addressed to the DUXIANA® store where purchased.